The rules in law 19.496 that give rise to civil and administrative liability

Abstract

While Law 19,496 on the protection of consumer rights establishes
that civil and administrative liability can arise from its rules, it does not
specifically mention the relationship that exists between them. In the same
way, the legislation is not clear in regards to where these liabilities come
from. This document examines what the legal doctrine has expressed on the
issue, as well as the legal rulings from which an answer could emerge. We
support a unified thesis that argues that the rules in this law produce both
civil and administrative action.